Privacy policy

At MUNAK, we respect your privacy and are committed to keeping your personal information safe. This policy explains how we collect, use, and protect your data when you interact with our website or place an order. By using our website, you agree to the practices described in this policy along with our Terms and Conditions.

Information We Collect

When you place an order, register, or contact us, we may collect certain details such as your name, phone number, email address, delivery address, and payment-related information. This information is necessary to process your order, provide support, and improve your shopping experience.

We may also collect non-personal information such as browser type, device details, and website usage patterns to help us understand how our website is used and to improve its performance.

How We Use Your Information

Your information is used primarily to complete your purchases, manage deliveries, and provide customer service. It may also be used to communicate order updates or respond to your inquiries.

In some cases, we may use your contact details to share updates, promotions, or new product information related to MUNAK, only where allowed.

We keep your information only for as long as it is needed to fulfill these purposes or to meet legal obligations, after which it is securely deleted or anonymized.

Sharing of Information

MUNAK does not sell or rent your personal data to anyone. However, we may share limited information with trusted third parties such as courier services, payment gateways, or technical providers, strictly for order processing and service delivery.

These partners are required to handle your data securely and are not permitted to use it for any other purpose.

Data Security

We take appropriate measures to protect your personal information against unauthorized access, misuse, or disclosure. While we follow standard security practices, no online system is completely risk-free.

Your Control Over Your Data

You have the right to request access to the personal data we hold about you. You may also request corrections if any information is incorrect or outdated, and in some cases, you may request deletion of your data, subject to legal and operational requirements.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will apply once published on our website, and continued use of the site means you accept those changes.